Support

Two ways to get help

Free — email support

Email 1602abcwater@gmail.com with your model number, a couple of photos, and what it's doing. Response within a few business days.

Prepaid — phone session ($40 / 30 min)

Book a 30-minute call with a water treatment tech. We email you within one business day to set a time, then call you back.

Book a phone session

Phoenix-metro customers

Need someone on-site? Call 602-222-9283 and press 1.