Phone Support Session (30 minutes)
$40.00
Reliable shipping
Flexible returns
A 30-minute phone call with a water treatment tech — softeners, reverse osmosis, filters, any brand, including equipment you bought elsewhere.
How it works
After checkout we email you within one business day to set a call time, then call the number on your order. Have your model number, a couple of photos, and a description of the issue ready — it makes the call go faster.
What's covered
- Regeneration and brine draw checks
- Programming and error codes
- Parts identification
- Install questions
A few rules
- 30 minutes per session. If you need longer, that's another session.
- Non-refundable once the call has taken place.
- We may recommend parts during the call — those are billed separately.
Free option
Email support is free: 1602abcwater@gmail.com. Response within a few business days.